Your privacy is our priority. This document clearly explains how puma88 collects, uses, stores and protects your personal information every time you use our platform.
Quick Summary: puma88 does not sell your personal data to any third party. We only collect information that is strictly necessary to provide you with a safe and quality service.
Puma88 ("we", "Platform") is fully committed to protecting the privacy of all users and members who use our services. This Privacy Policy is drafted in accordance with international data protection principles and clearly outlines our practices regarding the collection and handling of personal information.
This policy applies to all information collected through the puma88 website, official mobile app, email, customer support communications, and all other channels you use to interact with us. By registering or using the puma88 platform, you agree to the practices described in this Privacy Policy.
We understand that your trust is our most valuable asset. That is why every data-related decision is made with your interests and safety as a player as our top priority.
Puma88 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | KYC & account verification |
| Contact Information | Email, phone number, address | Communications & support |
| Financial Information | Bank name, account number (partially masked) | Transaction processing |
| Usage Data | Game logs, wagering history, active hours | Service improvements |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Cookie Data | User preferences, login sessions | Enhanced user experience |
Information you provide during registration — such as your full name, email address, and date of birth — is required to open an account. Additional details such as identity verification documents are needed during the KYC process, which allows you to make withdrawals with a higher limit.
We also collect information automatically when you use our platform. This includes technical data such as your IP address, device type, operating system, and general usage patterns. This data helps us detect and prevent unauthorized access to your account.
Every piece of information we collect is used for a legitimate and specific purpose. puma88 does not use your data beyond what is stated here without obtaining your consent first.
You can opt out of marketing communications at any time by contacting our support team. This will not affect the core services you receive.
Puma88 does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we need to share your information with trusted parties:
Important: All third parties working with puma88 are required to comply with data protection standards as stringent as our own. Any breach by a third party will be addressed promptly.
Puma88 invests seriously in security infrastructure to ensure your personal data is protected at all times. We employ multiple layers of internationally recognised technical protection.
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password, not sharing your login credentials and promptly reporting any suspicious activity to us.
Puma88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
The following are the types of cookies we use:
You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.
As a puma88 user, you have certain rights regarding your personal data. puma88 fully respects and facilitates the exercise of these rights:
Puma88 believes you have the right to know, control and make decisions about your own personal information.
You have the right to request a copy of all personal information we hold about you. We will provide a full report within 14 business days.
If any information we hold is inaccurate or outdated, you can request a correction at any time through your account settings or by contacting support.
You can request deletion of your personal data, subject to the record-keeping obligations we must comply with as a licensed platform.
You have the right to object to the processing of your personal data for direct marketing purposes or in situations where processing is based on our legitimate interests.
You can request your personal data in a machine-readable format (JSON or CSV) for transfer to another platform of your choice.
In certain situations, you can request that we restrict the processing of your data while a dispute or review is being handled.
To exercise any of the above rights, contact our support team via live chat or email at [email protected]. We will respond within 3 business days and resolve your request within 14 business days.
Puma88 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymize that information using industry-recognized methods.
Puma88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technological developments. Any material changes will be communicated to you via:
Minor changes that do not materially affect your rights may be made without prior notice. The "Updated" date at the top of this document will always reflect the date of the latest version.
Continued use of the puma88 platform after any changes to this Privacy Policy take effect constitutes acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding how puma88 handles your personal data, our privacy team is ready to assist.
For formal privacy complaints, please email us at [email protected] with full details. All complaints will be thoroughly investigated and you will receive a response within 14 business days.
We don't just meet regulations — we go beyond minimum standards to ensure your privacy is fully protected.
All data transmitted between you and the puma88 platform is encrypted with military-grade TLS 1.3 protocol. Your sensitive information cannot be intercepted by any third party during transmission.
Puma88 has never and will never sell your personal information to advertisers or data brokers. Your data belongs to you and we only use it to provide the services you request.
Our automated threat detection system monitors the platform around the clock to identify unauthorized access attempts, cyberattacks and suspicious account activity in real time.
Our identity verification process uses the latest technology to handle your documents securely and efficiently. Verification is typically completed within a few hours, unlocking full access to all platform features.
Your data is stored in certified data centers with international security certifications. Regular backups ensure your information remains protected even in the event of unexpected technical incidents.
Puma88's privacy practices comply with strict international data protection standards. Independent compliance audits are conducted regularly to ensure we consistently meet or exceed all applicable requirements.
Your personal data is fully protected. Enjoy the best gaming experience with peace of mind at puma88.